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RETURN POLICY
If you are not satisfied with your purchase, call us at 1877.ACE.MTLS.

REFUNDS OR EXCHANGED POLICY
  • All returned orders are subject to review
  • NO RETURNS ARE ACCEPTED AFTER SEVEN (7) DAYS FROM DATE OF RECIEPT
  • All returns for exchange or refund must be in an unused and resalable condition
  • There is a 20% restocking fee for all returns
  • For all cancellations, a 25% fee will be applies
  • Purchasers are responsible for shipping and insurance to our warehouse (We are not responsible for any damages or lost of item(s) during shipping)
  • Refunds will be given either in original form of payment or store credit (This does not include the cost of shipping and insurance)
  • Any freight damages are to be reported within three (3) days from the date of receipt to Ace Metal Products.
  • Products are to be sealed with its original packaging
  • Purchasers are responsible for shipping and insurance cost
  • Purchasers will receive less than full credit on any items returned to AMP that are undeliverable

RETURNED MERCHANDISE AUTHORIZATION (RMA) INSRUCTIONS
Returned merchandise will NOT be accepted without a valid return authorization number on the shipping label. To obtain the RMA#, contact a sales representative with the following information:
  • Name & Address
  • Item Number
  • Invoice Number
  • Reason(s) for Return

PACKAGING ITEMS FOR RETURNS
  • Use a box that will allow proper protection
  • Include a copy of your RMA# inside and outside the package
  • Returned products will not be processed with a copy of your RMA#
  • All RMA# that are not visible outside the package will be refused

RETURN ADDRESS
Ace Metal Products
RMA# XXX
14403 Ramona Avenue, #B
Chino, CA 91710

REV:121207
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